As wonderful as the internet can be, I feel like it lies to us every day. Fake reviews—seemingly legitimate assessments created by a seller or someone paid by them—are becoming harder to spot. The ...

Reviews have been a cornerstone of Amazon since it introduced them on its platform back in 1995. At the time, the move was controversial, according to Rebecca Mond, head of external relations for ...

According to a 2023 survey, “The Ever-Growing Power of Reviews,” 74% of shoppers say that ratings and reviews are a key idea to learn about products they are buying for the first time. The same survey ...

GREENSBORO, N.C. — Customers are constantly looking for insights into which products, brands, or services they can trust before purchasing anything. In a recent survey, 43% of people in the U.S. said ...

Thinking of trusting those glowing Amazon reviews? Think again. A recent investigation by U.K.-based consumer watchdog Which? as reported by The Telegraph exposes a disconcerting trend—some Amazon ...

Amazon is getting some help in its fight against fake reviews. The Seattle tech giant and the Better Business Bureau filed a lawsuit Thursday morning against a business called ReviewServiceUSA.com ...

Amazon is using generative artificial intelligence to summarize customer reviews for its customers, the online retail giant announced Monday. The customer review highlight feature will use AI to ...

Along with the massive repository of products, buyers can also find countless fake reviews on the Amazon website. To purchase the original product or value-for-money products, you need to identify the ...

Amazon announced this morning it will begin to leverage generative AI to help customers better understand what customers are saying about a product, without necessarily having to read through dozens ...

Tired of shivering all winter long? Embrace cold weather and stay warm with our heated vest reviews—perfect for workers of ...