SALISBURY ó Rowan Regional Medical Center switchboard operators were back at work Wednesday after a disastrous attempt to move the call center to Winston-Salem. After one week, hospital President Dari ...

A hospital switchboard operator wept today as she admitted sending a resuscitation team to the wrong location after a retired engineer collapsed following a routine CT scan. Bowel cancer survivor ...

Emilee Stratton was only supposed to spend 16 weeks in Childress, Texas. A decade later, she’s still in town, overseeing the finances of Childress Regional Medical Center, which this year was named to ...

When it comes to contacting clinicians and patients, the hospital switchboard can be just as daunting to navigate as the maze of buildings and hallways on a hospital campus. Hospitals struggle to keep ...

The switchboard fielded 10,610 calls in the week ending Monday, breaking the 5-figure mark for the first time ever with the previous weekly record at 9995. That previous record was only set in late ...

The cause of a switchboard fire which saw services disrupted at Canberra Hospital is yet to be determined. The hospital cancelled all outpatient services and elective surgeries after a switchboard ...

Add articles to your saved list and come back to them any time. ACT health minister Meegan Fitzharris says a second power failure in the days after last month's Canberra Hospital switchboard fire ...

Add articles to your saved list and come back to them any time. An electrical fire at Canberra Hospital that forced patients to be evacuated from buildings and postponed surgeries has turned into a ...

The ACT Government was warned the main switchboard at Canberra Hospital was a risk more than a year before it caught fire. Up to 60 patients and staff were evacuated during a night in early April when ...

Townsville University Hospital has set a new record with switchboard operations answering a call every minute of every hour of every day last week. The switchboard fielded 10,610 calls in the week ...