Can you lend me your ear? Most people believe they are good listeners without considering the important differences between hearing and listening. The ability to hear is typically innate, but the ...

Listening skills assessment is as important as technical skills assessment in many performance evaluations, particularly for those employees who deal directly with clients or the public. While it is ...

These skills will build deeper connections and relationships in the workplace. Most leaders know listening is crucial, but distractions, packed schedules, and our own mental monologues often get in ...

Empathy is one of the most important leadership skills, and—let’s face it—empathy is one of the most important skills no matter what your role. A powerful way to demonstrate empathy is through ...

Leaders have strong opinions and are used to sharing them. Earlier in my career, I viewed brainstorming sessions as an opportunity for a little healthy competition – to get everyone excited and ...

The Occupational English Test (OET) is a specialized English proficiency exam for healthcare professionals seeking to work or ...

Are you a good listener? Listening is hearing with focus and attention. A good listener is patient and respectful. They have empathy and curiosity, and they absorb what is being said. They maintain ...

Most leaders know listening is crucial, but distractions, packed schedules, and our own mental monologues often get in the way. The key isn’t listening more—it’s listening better. In Radical Listening ...