Valvoline Inc. (NYSE: VVV), the quick, easy, trusted provider of preventive automotive maintenance, today announced the ...
Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...
Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.
According to the J.D. Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study,SM released today, rising ...
Public Service Electric & Gas, New Jersey's largest utility, has once again been recognized as the highest-ranked utility in customer satisfaction among large electric utilities in the East Region, ...
Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.
Dan Herbatschek’s new enterprise customer survey shows what CIOs, CISOs, and boards really want from AI in 2026: control, ...
Glasgow Times on MSN
Passengers give ScotRail a resounding vote of confidence in new survey
ScotRail has received a strong passenger verdict in a new UK rail customer survey, with customers praising punctuality, ...
Piramal Pharma Solutions, a leading global Contract Development and Manufacturing Organization (CDMO) and part of Piramal ...
The City of West Plains will mail federally required service line notification letters to water customers next week as part ...
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