Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Wealth and asset management executives are entering the next year with a distinctly optimistic stance on growth, even as ...

Identify your company's competitive advantage and learn strategies to make it sustainable for long-term success.

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...

Forbes contributor Richard Kestenbaum suggests that entry-level retail may now require a significant AI skillset for newcomers. Will this change the nature of said employment?

Great on-board service is key to an enjoyable flying experience and Skytrax has found that Singapore Airlines has this year’s ...

You receive a confirmation email. Thereafter, your package arrives, on time usually, but otherwise nothing notable. Before ...

Learn how Activities, Interests, and Opinions (AIO) help define consumer psychographic profiles, enhancing targeted marketing strategies by understanding customer behavior.

City officials reported a boil water advisory for several North End properties has been lifted. Mayor Bill Aiello reported ...