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  1. How do I recover after my computer has been cracked?

    How do I recover after my computer has been cracked? If your Penn machine is cracked, Penn requires that you notify your IT support organization. Contact CETS if it is a SEAS machine. …

  2. How do I mount my SEAS home directory on Windows?

    How do I unmount my SEAS home directory on a Windows computer? To unmount a drive mapped to a network location, right-click on it in the file explorer and select Disconnect.

  3. CETS Answers

    How do I mount my SEAS home directory on my computer? How do I mount my SEAS home directory on Linux using SSHFS? How do I find my computer's MAC address Can I mount my …

  4. What is Panopto? - cets.seas.upenn.edu

    University of Pennsylvania Panopto How do I use Panopto to record lectures on my computer? After you log into Penn's Panopto site, click on the Download Panopto link below your name in …

  5. How do I mount my SEAS home directory on MacOS?

    Select Registered User and enter your SEAS account name and password when prompted. Select your home directory when prompted. Your home directory will now be available under …

  6. When I change a web page on the lab PCs, nobody can read it!

    When most modern PC word processors save a file, they create a backup copy of the changes before you started modifying the document. The original document is frequently renamed, and …

  7. How much storage is available in my Google@SEAS account?

    Can I purchase more storage for my Google@SEAS account? Please contact CETS to discuss your storage needs. CETS anticipates a cost of $200/TB/year for additional storage in …

  8. Network Licensed Software Installation

    The first step in the network licensed software installation is to find out the proper hostname of the computer where the software will reside. On a Windows PC you can use command ipconfig …

  9. What files are automatically removed by the system?

    What files are automatically removed by the system? These files are periodically cleaned or removed by the system. No files or information is ever removed that is less than one week old.

  10. Penn Engineering - Welcome to the School of Engineering and …

    Sep 1, 2025 · CETS Work-study Job Application Job Description: Staff Help Desk; provide 1st tier IT support to the faculty, staff, and students of the Engineering School. Respond to clients’ …